Only professionally registered counsellors provide counselling across all sites of delivery. Campus depending, counselling services are rendered by the Student Wellness Specialist and / or Student Counsellor.
In the event of an afterhours request or an emergency, please refer to the below guidelines.
Afterhours Requests: | Emergency Situations: |
Student Wellness Specialists and / or Student Counsellor operate within the standard operating hours from 07:00 – 16:00 / 08:00 – 17:00. | Emergency contact details / posters are distributed in high traffic areas, please familiarise yourself with the important details listed. |
You can schedule a counselling session afterhours via the following platforms: Emeris Assist, Email, or via the Online booking link. However, the time of your appointment will be scheduled within the standard operating hours stipulated above. | Emergency contact details are provided on the out of office reply on the Student Wellness Specialists and / or Student Counsellor afterhours email reply, as indicated below: - 24 Hour Lifeline Toll Free number: 0861 322 322 |
Emergency contact details are provided on the out of office reply on the Student Wellness Specialists and / or Student Counsellor afterhours email reply. | Should you require emergency services, please contact a trusted adult / law enforcement official or the ambulance service. |