IIE Assist

Is counselling confidential?

Counselling conducted at any IIE campus is provided by a registered professional, registered with either the Health Professions Council of South Africa (HPCSA), as a registered counsellor or with the South African Council for Social Service Professionals (SACSSP), as a registered social worker and therefore uphold the code of ethics and code of confidentiality.  

Counselling sessions are regarded as strictly confidential and will not be divulged / disclosed to any other party outside a counselling session, without the consent of the student. All students complete a consent form before / upon their first session with the Student Wellness Specialist, which states the nature and objectives of the psychological services and expectations to confidentiality. 

A Student Wellness Specialist may disclose confidential information:  

• Only with the permission / consent of the student concerned.  
• When permitted by law to do so for a legitimate purpose. 
• To appropriate professionals and then for strictly professional purposes only. 
• To protect a student or other persons from harm.

It is imperative for the Student Wellness Specialist to ensure the records of the sessions are stored in accordance with professional and statutory requirements for confidentiality and security. The Student Wellness Specialist is to ensure that any processing of your personal information is in line with the Protection of Personal Information Act, 2013 (POPI Act).

Should you require additional information about the wellness services / booking of counselling consultations, please reach out to the Student Wellness Specialist.