How do I set up an appointment?


Counselling sessions are free, confidential and voluntary for all students. To schedule a counselling session, please see the following options outlined below:  

 

  • IIE Assist: Click on IIE Vega Assist, click on “Campus Queries” and select “Counsellor / Student Wellness Request”. Enter in your student number and the required information below. The Student Wellness Navigator will respond via the query logged to understand your schedule, preferred booking method (online, telephonically / face to face) and your availability. 

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  • Email: Send an email to your Student Wellness Navigator to schedule a counselling appointment. The Student Wellness Navigator will communicate with you to determine your availability and booking method. A calendar invite will be sent to your institutional email address with confirmation of your counselling session booking date, time and location. 
  • Online Booking Link: The most effective and efficient approach to scheduling a counselling appointment, is to scan the QR Code on the Student Wellness Navigators Counselling Services Posters around your campus. This link will direct you to an online booking page, where you are able to select your preferred date, time and booking method of choice. A calendar invite will automatically populate once you click on the “book” tab at the bottom.  
  • Face to Face Bookings: Students are encouraged to go to reception or the Student Experience Department on campus, to inquire of the exact location of counselling offices, for further assistance. 

 

Only professionally registered counsellors provide counselling at any IIE Campus. Specific to the IIE Vega School, counselling services are provided by a Student Wellness Navigator. For more information, please reach out to your Student Wellness Navigator.