Is the Student Counsellor available after hours or in case of an emergency?
Only professionally registered counsellors provide counselling at any IIE Campus. Specific to the IIE Vega School, counselling services are provided by the Student Wellness Specialist.
In the event of an afterhours request or an emergency, please refer to the below guidelines.
Afterhours Requests: | Emergency Situations: |
Student Wellness Specialists operate within the standard operating hours from 07:00 – 16:00 / 08:00 – 17:00. | Emergency contact details / posters are distributed on the online platforms such as Learn, please familiarise yourself with the important details listed. |
You are able to schedule a counselling session afterhours via the following platforms: IIE Vega Assist, Email, or via the Online booking link (link also available on the student wellness specialist’s afterhours email reply). | Emergency contact details are provided on the out of office reply on the Student Wellness Specialists afterhours email reply, as indicated below:
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Emergency contact details are provided on the out of office reply on the Student Wellness Specialists afterhours email reply. | Should you require emergency services, please contact a trusted adult / law enforcement official or the ambulance service. |
Should you require additional information about the wellness services / referrals or booking of consultations, please reach out to your student wellness specialist.