I think my files are too big to upload to ARC. What can I do?


File size:

The File Upload function in ARC supports up to 2GB per file, depending on your organization’s settings. 


To reduce the file size:

  1. If your file contains images, you can reduce the resolution or size of the images. 
  2. If your file contains many pages, try splitting this into two files. For example, in a presentation, you can create one file for slides 1-5 and one file for slides 6-10. 



Internet connection:

The file uploader in ARC uploads files in 10MB chunks. If one 10MB chunk takes longer than two minutes to upload, the upload process times out, and your file will not continue to upload. 


Your upload speed depends on your Internet connection. 

  • Always upload files using a wired Internet connection rather than wireless whenever possible. 
  • If you have access to a faster network, upload from this network (For example, Home, on campus)